Frequently Asked Questions

A useful list of answers to the most common questions we get asked about our services.

What Is Auto Enrolment?

Auto-enrolment was introduced by the government and requires every employer in the UK to set up a workplace pension scheme and enrol their staff into this scheme, as well as contribute to their employee’s pension.

Every 3 years, each employer must also review their existing arrangements and do everything all over again, this is called re-enrolment.


How Does The Auto Enrolment Process Work?

Employers must automatically enrol certain employees into the workplace pension. An employee qualifies for auto-enrolment if they:

  • are aged between 22 and State Pension age.
  • earn more than £10,000 a year.
  • work in the UK.

Employees contribute a percentage of their pay into the workplace pension scheme. The employer, as well as the government, also must contribute a set percentage to the employee’s pension pot.

I'm An Employer, What Do I Need To Do?

As an employer, you’ve got the most work to do. Put simply, you’ll have to assess your workers for eligibility, set up a workplace pension scheme, ‘auto-enrol’ workers into this pension scheme and contribute to it. You’ll have to submit a declaration of compliance to The Pensions Regulator, too. Once you’ve done this, there’s plenty more to do. You must work with payroll to make contributions into your scheme every pay cycle, take care of opt ins, opt outs, leavers and joiners and finally, there’s re-enrolment to be completed every 3 years.

This pension scheme will have to be chosen from a group of qualifying workplace pension schemes, some of which were designed specifically for auto-enrolment, such as Nest. There is a range of different workplace pension schemes to choose from. These pension schemes vary in cost, management charges and fund choice, and it’s important to make sure you are choosing the most suitable scheme for your employees.

Workplace Pensions Direct complete all this work on your behalf.

Can I Complete These Duties Myself?

Setting up a workplace pension scheme is a long and complicated process with a steep learning curve. The first part of the process is scheme setup and administration. Once you’ve completed every step of this, you can complete your declaration of compliance. However, there are still many more responsibilities that auto-enrolment requires employers to complete. You must process your payroll and assign contributions every pay cycle, process joiners, opt ins, opt outs, joiners, leavers and keep up with the regulator’s compliance updates and law changes.

Unless you are a pensions specialist, these tasks can take days to complete and you will have the responsibility of maintaining your pension scheme. You risk a trade off between pensions administration and running your business. Workplace Pensions Direct provide a complete, end-to-end workplace pension and payroll solution, and take on every part of your auto-enrolment responsibilities, guaranteeing your compliance with the law.


How Will You Save Me Money?

We aim to save you the cost of our fees, many times over. Auto-enrolment is all we do. Our experts have decades of experience in the pensions industry, and we have processed thousands of workplace pension schemes. We know all the hidden nooks and crannies to uncover you huge cost savings.

Firstly, we deliver direct cost savings to the employer. We do this mainly through scheme design, to keep the contribution cost for your business as low as possible. We also keep employer pension charges levied by pension providers low, through our scheme selection process and negotiated discounts. Also, there is an indirect cost saving for the employer, as your time is better spent doing your real job. Also, payroll professionals find working with Workplace Pensions Direct to be easier than other business advisers, and often this results in them reducing their charges.

Secondly, we deliver direct cost savings to the employee. We do this through scheme selection to minimise the annual management and contribution charges, and default fund selection to deliver the best risk-adjusted returns. We exclude pension schemes in our selection process where employees would indirectly pay for employer advice. It’s important for employer and employee alike that every pound invested gives the best possible return for the member.

Thirdly, a lot of payroll providers charge for software as well as support, we keep our monthly fees low because we have everything integrated in one system.

How Will You Save Me Time?

Standard Life estimates that if a business adviser was to complete all these tasks on your behalf, they would take between 20 and 40 hours to complete. WPD has invested heavily in an industry leading back office system to automate the majority of these tasks. The time taken by you on the phone to WPD is a maximum of 90 minutes from start to finish: initially to explain the process, when reviewing costings, when reviewing scheme design and when reviewing scheme selection.

You State You Provide An End To End Solution, What Is That?

Our clients don’t risk a fine. WPD is clear about which automatic enrolment tasks we will and won’t do for you. The best way to do this is to have a project plan – an agreement in place with us setting out clearly who will do what. This includes choosing a qualifying workplace pension scheme, working out who to put into a scheme, and setting up payroll. Pension advisers can help with pension tasks. Payroll advisers can help with payroll tasks. WPD will help you – and your payroll – with each and every auto-enrolment task from start to finish. With ongoing training and support from experts with experience, we remove as much of the workload as we can for everyone. From the very start of your duties, right through to ongoing duties forevermore, WPD will act as your project planner from beginning to end. We take care of the whole process. This means that before and after scheme setup is complete, we’ll ensure all your auto-enrolment duties and obligations are met.

Speak to pension and payroll experts today. 

We can help if you’re:

 Past your staging date
Currently being fined for missing your duties
Struggling with an existing pension scheme
Worried about non compliance penalties
Your quote
£excl. VAT WPD Fees
£ Available Cost Savings
£excl. VATper month WPD fees
£per annum Available Cost Savings

Thank you for requesting a quote from Workplace Pensions Direct

We’ve sent you a bespoke auto enrolment Project Plan by email to help you understand your auto enrolment duties and how Workplace Pensions Direct can help you get compliant, and stay compliant.




*Monthly fee initial 24 month contract: See Fees for details

Assumptions: 2016/2017 tax year – £26,500 average pay – 15% average staff turnover. Available ongoing cost savings are from salary exchange, earnings definition, postponement for new starters, employee charges, employee lost investment return, and employer charges.

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Because of the size of your company, we can generate a bespoke quote based on 50 or more employees. Please get in touch with us by contacting us through the button below, and we’ll return with a bespoke quote and fee breakdown the same day.

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